Privacy Policy

Singapore thong Chai Medical Institution (STCMI) is committed to ensuring that the personal data collected is managed in accordance with Singapore’s laws and good practices. The purpose of this document (“Data Privacy Policy”) is to inform you of how STCMI manages personal data, which is subject to the Personal Data Protection Act 2012 (PDPA).

Personal Data
“Personal data” refers to any data whether true or not about an individual who can be identified (a) from that data; or (b) from that data and other information to which we have or are likely to have access.
Collection of Personal Data
Generally, data is collected in the following ways:
1. When you apply to be part of our dialysis programs;
2. When you seek STCMI ’s medical services;
3. When you apply and volunteer with STCMI;
4. When you apply for any of our events ;
5. When you apply to be a donor of STCMI;
6. When you apply to be an employee of STCMI; and/or
7. When you submit a general enquiry.
Purpose for the collection, use and disclosure of Personal Data
In general, STCMI collects, uses and discloses your personal data for the following purposes:
1. Processing your application as a prospective patient ;
2. Administering medical care;
3. Informing you of upcoming activities and administering the activities;
4. Administering the events and other TCM services;
5. Processing your donations along with your tax-deduction claims with the relevant authorities;
6. Recording and processing your donation;
7. Administering and maintaining information about your donations and your profile;.
8. Compiling and analyzing donation and donor data;.
9. Compliance monitoring and audit reviews both internal and external;
10. Complying with all applicable regulations, laws and internal policies and procedures;
11. Informing you about this website, its services, related information, terms, conditions and policies;
12. Administering the processes relating to your employment;
13. Responding and handling your queries, feedback and complaints;
14. Conducting of analysis for the purpose of service quality improvement; and/or;
15. Purposes which are reasonably related to the aforesaid;

Disclosure of Personal Data
Your Personal Data will only be disclosed to other parties to perform the services of this website. You shall be responsible for the accuracy and completeness of your Personal Data. STCMI will take reasonable steps to protect your personal data against unauthorized disclosure, subject to the provisions of any applicable law, your personal data may be disclosed for the purposes listed to the following entities or parties, whether they are located overseas or in Singapore:
1. Third party doctors, clinics, nursing homes, hospitals and/or medical institutions;
2. Companies providing services relating to the purposes aforementioned above;
3. Relevant government ministries, regulators, statutory boards or authorities or law enforcement agencies to comply with any laws, rules, guidelines and regulations or schemes imposed by any government authority (including MOH); and/or
4. Any other party to whom you authorised us to disclose your personal data to.

Retention of Personal Data
STCMI retains such personal data as may be required for operational/ legal purposes or regulatory purposes and such purposes do vary according to the circumstances.
Use of cookies, web analytics and similar technologies
When you visit or interact with our sites, services, we or our Authorised service providers may use cookies or similar technologies for collecting and storing information to help provide you with a better, faster and safer web experience. We also use web analytics to track the number of visitors to the site, helping us understand how visitors use the site. Our website may contain links to other websites operated by third parties, including our business partners. We are not responsible for the data protection practice of websites operated by third parties that are linked to our website. We encourage you to learn about the data protection practices of such third party websites.

Withdrawal of Consent
Please note if you withdraw your consent to the use of your personal data, depending on the nature of your request, STCMI may not be in a position to continue to provide its products and services to you.

Governing Law
This Privacy policy shall be governed in all respects by the laws of Singapore.